St. John Health System Launches Virtual Doctor Visits through St. John Clinic OnDemand
August 17, 2016, Tulsa, Okla. -- St. John Health System’s newest medical clinic is not your usual doctor’s visit – it requires no walking in. Patients with minor health issues or illnesses are now able to receive care whenever and wherever they need it through St. John’s virtual care service, St. John Clinic OnDemand.
The first virtual care program of its kind in the Tulsa area, patients are able to access board-certified physicians and nurse practitioners in real-time 24 hours a day, seven days a week, 365 days a year. The St. John Clinic OnDemand Internet-based solution connects patients to providers via video through smartphones, tablets or computers. No insurance is required, and visits cost a flat fee of $49.
“We recognize that doctor’s visits are sometimes hard to fit into life, especially when you or a loved one is feeling bad,” said Jason Lepak, MD, St. John Health System virtual care physician lead. “St. John believes this innovative option to seeking medical care for non-emergencies is the perfect complement to our already robust health services offering. Our patients now have the option to seek care through St. John OnDemand virtual visits, schedule reservations online for urgent care, or visit their doctors in person.”
St. John Clinic OnDemand can treat a variety of minor illnesses such as cold and flu symptoms, pink eye, rash, sore throat, urinary tract infection, fever and more. Patients can access the virtual visit portal by visiting https://ascension.org/onlinecare. Once the virtual visit begins via video, the medical provider will facilitate a medical visit similar to the same experience as an in-office medical visit with questions to help understand the nature of the health concern and determine treatment options.
St. John Clinic OnDemand providers will determine within the first three minutes of a virtual medical visit if the patient’s condition would be better treated at a nearby medical facility. If so, the patient is not charged a fee for the virtual medical visit.
“Oklahomans will now have access to some of the most innovative technology through the new virtual care St. John OnDemand program,” said Chris Young, Vice President of New Virtual Market Development and Incubations for Ascension. “This is the type of consumer offering that is in alignment with our national approach of providing personalized care throughout our 24 health system markets.”
According to Lepak, virtual visits typically last about 20 minutes or longer if needed, and any prescriptions deemed clinically appropriate will be called in to the patient’s preferred pharmacy. “Those individuals with more serious issues will be referred to a St. John Clinic physician’s office, St. John Urgent Care or St. John emergency department, as appropriate,” said Lepak. After the virtual visit concludes, patients will receive a summary of the visit that is accessible via an online account.
Advantages of St. John Clinic OnDemand:
St. John Clinic OnDemand services are appropriate for patients of all ages.
- No appointment is necessary to use St. John Clinic OnDemand. A typical virtual visit takes 30 minutes from sign-in to completion, with an average of 20 minutes direct interaction with the medical professional.
- Medical records from the visit are shared with the patient’s primary care provider. If they don’t have a primary care provider, St. John will assist the patient with finding a provider that best meets the patient’s needs.
- A St. John Clinic OnDemand visit costs a flat fee of $49, payable by credit or debit card. No insurance is required.
For more information about St. John Clinic OnDemand, visit https://ascension.org/onlinecare or call the St. John PulseLine, 918-744-0123.
St. John Health System is a part of Ascension, the nation's largest Catholic and nonprofit health system.
About St. John Health System
St. John Health System is a not-for-profit Catholic health care system founded in 1926. St. John operates hospitals in Tulsa, Owasso, Broken Arrow, Sapulpa, Bartlesville and Nowata, as well as physician offices throughout northeastern Oklahoma and southeastern Kansas. Other subsidiaries of St. John Health System include St. John Clinic, St. John Clinic Urgent Care and medical complexes in south Tulsa and Claremore. St. John serves more than 3,500 patients every day.
About Ascension Health
Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2015, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. Approximately 160,000 associates and 36,000 aligned providers serve in 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia. In addition to healthcare delivery, Ascension subsidiaries provide a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.