PRC - Patient Satisfaction

Based on surveys of its patients, St. John Broken Arrow recently received the following Excellence in Healthcare awards from Professional Research Consultants, Inc. (PRC):

  • Top Performer - Communication with Doctors for Inpatient Care
  • 5 Star/top 10 percent for Care Transition
  • 5 Star/top 10 percent for Inpatient Discharge Information
  • 4 Star/top 25 percent Overall Quality of Care
  • 4 Star/top 25 percent Overall Quality of Care for the Emergency Department

“We are proud and pleased to have achieved this awards from PRC,” said David Phillips, president and chief operating officer of St. John Broken Arrow.  “Credit goes to our physicians, nurses, technicians and associates who demonstrate compassion and kindness to our patients every day.”

“It is an honor to recognize St. John Broken Arrow with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and the associates of St. John Broken Arrow have shown their commitment to making their hospital a better place for patients to be treated.”

PRC is a national healthcare market research company that has facilitated millions of interviews, delivered insightful reports and provided customized research solutions to hospitals and healthcare organizations for more than 35 years.