Payment for Services

 

St. John Health System is committed to providing the finest, most comprehensive care to more than 100,000 patients each year. St. John utilizes the skills of highly qualified physicians and health care providers along with the latest medical equipment and technology.  In order to continue our tradition of medical excellence and compassionate care, we must be diligent in our efforts to receive payment for services, while remaining sensitive to the needs of those who are unable to pay.

Your Responsibility

As a patient of St. John your responsibility is to cooperate by providing insurance information, including Medicare and Medicaid coverage, at the time of your admission.  We will file your claim with your insurance company or the appropriate Medicare/Medicaid agency.  You are responsible for all co-payments, co-insurance, deductibles, and amounts that are not covered.

Deposits

We will attempt to notify you if a deposit is required for a co-payment, co-insurance, or deductible amount due at the time of scheduling or admission.

Payment Arrangements

We ask that you make payment arrangements in advance of receiving elective or non-emergent services.  Please contact the St. John Central Business Office at 918-744-2900.  The following options are available before services are rendered or if you are unable to pay the balance on your account within 30 days after receiving your bill:

  • Payment by check, cash or major credit card
  • Establishment of an installment payment plan
  • Potential ability to apply for Medicaid benefits (also known as Title 19) by contacting the Oklahoma DHS representative assigned to St. John at 918-744-2679
  • Potential ability to apply for the St. John Financial Assistance Program

Click here to pay your bill online

 

Notice of Uninsured/Underinsured Patient Discount Policy and Payment Assistance

It is the policy of St. John Health System to provide uncompensated, discounted, or financial assistance program services for individuals who have a demonstrated need in excess of insurance, personal resources or funds available through federal, state, and local medical funding programs. You may be eligible for financial assistance with your hospital and/or physician bill. Eligibility for financial assistance will be considered for individuals who are uninsured, underinsured, and/or unable to pay for their care based on their financial need. To obtain an application and/or receive additional information regarding eligibility requirements, please call 918-744-2451 or visit the St. John Financial Assistance Office Monday through Friday, 8 a.m. to 5 p.m. The office is located on the 4th floor of the Kravis Building, 1802 E. 19th St., Tulsa.

You may also be contacted by a representative from Midland Professional Services, an agency contracted with St. John Health System, for the purpose of helping patients file for public assistance and obtaining benefits for work-related injuries, motor vehicle accidents or other third-party sources. There is no charge to you for this service.

For your convenience, you may download and print a free copy of the financial assistance application here.

If you would like to mail your application, please direct it to the following address:

St. John Financial Assistance Office
1923 S. Utica Ave.
Tulsa, OK 74104

Aviso de la Política de Descuento al Paciente Sin Seguro Médico/Seguro Insuficiente y Asistencia para el Pago

Es política del Sistema de Salud de St. John proporcionar servicios de programa descuentos, no remunerados o de asistencia financiera para las personas que tienen una necesidad demostrada de un seguro, recursos personales o fondos disponibles a través de leyes federales, estatales y programas locales de financiación médica. Usted puede ser elegible para recibir asistencia financiera con su hospital y/o factura médica. La elegibilidad para la asistencia financiera será considerada para las personas que no tienen seguro médico, un seguro insuficiente, y/o no pueden pagar su atención basada en su necesidad financiera. Para obtener una solicitud y/o recibir información adicional con respecto a los requisitos de elegibilidad, por favor llame por el 918-744-2451 o visite a la Oficina de Asistencia Financiera de St. John de Lunes a Viernes, de 8:00 a.m. a 5:00 p.m. La oficina está ubicada en el 4° piso del Edificio Kravis, 1802 E. Calle 19, Tulsa.

También puede ser contactado por un representante de Servicios Profesionales Midland, una agencia contratada con el Sistema de Salud de St. John, con el propósito de ayudar a los pacientes a solicitar asistencia pública y obtener los beneficios por lesiones relacionadas con el trabajo, accidentes con vehículos a motor o de otras fuentes de terceros. No hay ningún cargo para usted por este servicio.

Para su comodidad, puede descargar e imprimir una copia gratuita de la solicitud de asistencia financiera aquí.

Si desea enviar su solicitud por correo, por favor dirigirla a la siguiente dirección:

St. John Financial Assistance Office
1923 S. Utica Ave.
Tulsa, OK 74104
 

Main Business Office Contact/Location Information

Please note that we have moved the main business office location to 4848 S. 129th East Avenue.