Payment for Services

 

St. John Health System is committed to providing the finest, most comprehensive care to more than 100,000 patients each year. St. John utilizes the skills of highly qualified physicians and health care providers along with the latest medical equipment and technology.  In order to continue our tradition of medical excellence and compassionate care, we must be diligent in our efforts to receive payment for services, while remaining sensitive to the needs of those who are unable to pay.

Your Responsibility

As a patient of St. John your responsibility is to cooperate by providing insurance information, including Medicare and Medicaid coverage, at the time of your admission.  We will file your claim with your insurance company or the appropriate Medicare/Medicaid agency.  You are responsible for all co-payments, co-insurance, deductibles, and amounts that are not covered.

Deposits

We will attempt to notify you if a deposit is required for a co-payment, co-insurance, or deductible amount due at the time of scheduling or admission.

Payment Arrangements

We ask that you make payment arrangements in advance of receiving elective or non-emergent services.  Please contact the St. John Central Business Office at 918-744-2900.  The following options are available before services are rendered or if you are unable to pay the balance on your account within 30 days after receiving your bill:

  • Payment by check, cash or major credit card
  • Establishment of an installment payment plan
  • Potential ability to apply for Medicaid benefits (also known as Title 19) by contacting the Oklahoma DHS representative assigned to St. John at 918-744-2679
  • Potential ability to apply for the St. John Financial Assistance Program

Notice of Uninsured/Underinsured Patient Discount Policy

It is the policy of St. John Health System to provide uncompensated, discounted, or financial assistance program services for individuals who have a demonstrated need in excess of insurance, personal resources or funds available through federal, state, and local medical funding programs. Please call 918-744-2451 to speak with a patient financial counselor regarding the financial assistance program.     

You may also be contacted by a representative from Midland Professional Services, an agency contracted with St. John Health System, for the purpose of helping patients file for public assistance and obtaining benefits for work-related injuries, motor vehicle accidents or other third-party sources. There is no charge to you for this service.

 

Main Business Office Contact/Location Information

Please note that we have moved the main business office location to 4848 S. 129th East Avenue.