Frequently Asked Careers Questions
Can I send in my application / resume or give it to someone who works at St. John?
- In order to be formally considered for employment at St. John Health System, you must submit an online application for specific job postings through this website.
What can I do if I require a reasonable accommodation in order to complete the application process?
If you have any questions about the application process or require a reasonable accommodation to complete the application, please contact Ascension candidate care at 1-855-778-6037.
How can I be sure the position for which I submitted my application online has not already been filled?
Positions posted on our website represent openings that are open and available at the time they are posted. Position postings are updated frequently, including being removed from the website once they are filled. When you submit your application for a position, your application will be compared to the minimum and preferred qualifications of the job. Depending on a potential match between your qualifications and the job requirements, a St. John representative may contact you to schedule an interview. You may check your status at any time by logging into your online applicant profile and viewing the job for which you applied.
How will I know if my application has been received?
When you submit your application, a message will appear stating that your application was sent successfully. In addition, you will receive a confirmation e-mail that will be sent to the e-mail address you provided on your online applicant profile. You may also log in to your online applicant profile and view the status of your submitted application.
What if I no longer see the job I am interested in posted on the website?
Positions posted on our website represent openings that are open and available at the time they are posted. Position postings are updated frequently, including being removed from the website once they are filled.
Can I submit an application for more than one job at a time?
Yes. By selecting the box next to the job in the job search function, you can apply to more than one position at a time.
What happens if I did not get a chance to complete my application and my application is saved in "Draft" status?
You may log in to your online applicant profile and open the application in draft status to complete and submit if the position is still open. Your application will not be considered if it is in draft status. An application that has just been saved will remain in draft status until the submit button has been pressed with all required information included in the application.
If I am an internal St. John Health System associate, how do I submit a transfer request?
As a current associate of St. John, you will need to log into portal.ascensionhealth.org and apply for jobs that are of interest to you.
How will I know the status of my application?
You may check on the status of your application at any time by logging into your account and clicking on “My Career Tools” and reviewing the status of your submitted applications.
I am having technical problems with the St. John careers website. What should I do?
For difficulties that you can't resolve which can be isolated to the function of the website you may contact Ascension candidate care at 1-855-778-6037.
If there are no relevant openings for me, can I submit a general application for future job openings?
To be considered for employment, all candidates must apply to specific job openings. If there are no relevant openings available, you may still set up an account with a job agent, which allows you to save job search criteria so that you can be notified when new jobs that may be of interest to you are posted to our site. We recommend that you return to the site regularly to search for new openings to make sure you don't miss out on a job opportunity that may be right for you.
What criteria will be used to evaluate my application?
Your application will be evaluated based on the education, work experience, applicable licensure, and skills that you have listed on the application, and how they relate to requirements for the job to which you applied. If you are among the top candidates competing for the job, St. John will contact you.
If I applied for a specific position and was not hired, will you consider my application for other opportunities?
To be considered for other positions, you will need to submit your application online for each position of interest. You can apply to more than one position at the same time by selecting the box next to each position of interest in the job search function. Please continue to search for open positions or you may set up a saved search with a job agent to be notified via email when positions matching your criteria are posted.
How do I update my application or contact information? Also, what if I discover a mistake in my resume or application data after I submit it?
You may log in to your account and update your profile information at any time. Once an application is submitted, you will not be able to update your application data. If a change is required, you will need to contact Ascension candidate care at 1-855-778-6037 in order to withdraw the application. Once the application is withdrawn, you will be able to complete a second application with the correct data.
What are the computer requirements to browse and submit my application for a position through the website?
Our online application system may not be compatible with non-Windows based operating systems (iPhones, iPads, or Mac computers) or non-Internet Explorer browsers. Please remember to save often. You will be timed out of the session and all portions completed will be erased if you do not save often. Your application is not submitted until you click the final "Submit Application" button.
Do I have to have a profile to submit my application for a job?
Yes. You must have created a profile to submit an application for a job. Once you have a profile, you can create automated searches (job agents) that will notify you by e-mail of new openings that match your criteria. A profile can be created even if you do not submit an application for a job.
What if I forget my password or my user name?
Use the "Login Help" function on the Login page. You will receive an email containing a temporary password and instructions on how to change your password. Go to the web address specified in the e-mail and enter your temporary password and a new password. Your new password will then be valid, and you can access your personal profile. If you do not have an email account, please contact Ascension candidate care at 1-855-778-6037.
What if I need additional assistance?
In the event you would like more information on requesting a reasonable accommodation to complete an application and/or the assessment process, please contact Ascension candidate care at 1-855-778-6037.
St. John Health System is an EEO/AA Employer M/F/Disability/Vet.